Privacy Policy

We respect your privacy and will never share your passport or personal information with an outside company.

Personal Information does not collect any personal information that is not provided voluntarily. We do collect basic computer information such as IP address, server information, browser type, and operating system.

Voluntarily submitted information is automatically saved to a database, which includes the name and passport information. This will be used solely for the purpose of Australian ETA Visa applications. It will not be used, distributed or sold to any external parties.

All personal information you provide us will be treated confidentially, and will only be used and/or disclosed in accordance with your consent.

In our online advertising endeavors, may use Google Analytics, Google AdWords Conversion tracker, other Google services, Facebook, and other third party sites which place cookies on a browser across the Official Australian Visa website(s). This cookie placement helps us increase the website’s general effectiveness for visitors. Cookies are set and read by Google, Facebook and other third party sites. You can opt out of Google tracking at any time by visiting the Google Ad Settings page. You can opt out of Facebook tracking at any time by visiting . may also use AdWords, Facebook or other third party remarketing, sometimes called retargeting, to market our website(s) across the Internet. Google, Facebook or other third party sites place a cookie on a browser. Google, Facebook or third party sites reads cookies and may present a ad on a 3rd party site. You may opt out of Google’s remarketing here. If you are concerned about 3rd party cookies presenting ads by Google and other ad networks, you may visit a broader opt out page at the Network Advertising Initiative. You may opt out of Facebook remarketing by visiting

How we use information

The information we voluntarily collect from customers includes passport information, phone number, and e-mail address. The e-mail address will be used so that we can send customers a confirmation of their visa status. Otherwise, we do not sell or share any information with third parties nor will we as a company contact our customers.


Our  SSL encryption certificate offers high level security and authentication to your purchase. Your information is submitted 100% securely. Payment is made via a secure credit/debit card processor, you will be asked also to provide the CVV/CVC card validation code to ensure purchase authenticity.

Non-Government Affiliation

We are not affiliated with the Australian Department of Immigration and Border Protection or the Australian Government. We are a private company that is based in the United States.

Contact Information

If you have any questions about our privacy policy, please contact us via